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Cancellation policy

Cancellation & Refund Policy

PJ Princess Regency  believes  in  helping  its  customers  as  far  as  possible,  and  has therefore

a liberal cancellation policy. Under this policy:

•    Cancellations will be considered only if the request is made within the specified time as

follows:

Cancellation Policy:

•    0 - 14 days prior to stay - No refund

•    14 - 21 days prior to stay - 50% refund

•    Over 21 days - 90% refund

•    No refund for cancellation of group bookings.

•    No refund for cancellation for bookings made for special occasions, viz. New year day

, Christmas, Onam, Deepali, and / or festival days.

•    Refund amount, if any, after cancellation, will be returned to the account of the remitter

normally within 30 days from the cancellation date.

•    However,  refund/replacement  can  be  made  if  the customer establishes that the quality of

product delivered is not good / or not intended to be.

General Terms and Conditions:

•    Booking confirmation is subject to realization of advance payments in full.

•    All payments are to be remitted to our below mentioned bank account. Details are as

mentioned below.

•    Kindly produce your photo ID Proof at the time of Check in.

•    Check in : 12:00 pm and check out : 11:00 am.

•    Cancellation terms will be applicable for all bookings.