PJ Princess

Cancellation & Refund Policy

PJ Princess Regency believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within the specified time as follows:


  • 0 - 14 days prior to stay - No refund
  • 14 - 21 days prior to stay - 50% refund
  • Over 21 days - 90% refund
  • No refund for cancellation of group bookings.
  • No refund for cancellation for bookings made for special occasions, viz. New year day , Christmas, Onam, Deepali, and / or festival days.
  • Refund amount, if any, after cancellation, will be returned to the account of the remitter normally within 30 days from the cancellation date.
  • However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good / or not intended to be.


  • Booking confirmation is subject to realization of advance payments in full.
  • All payments are to be remitted to our below mentioned bank account. Details are as mentioned below.
  • Kindly produce your photo ID Proof at the time of Check in.
  • Check in : 12:00 pm and check out : 11:00 am.
  • Cancellation terms will be applicable for all bookings.