PJ Princess Regency believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within the specified time as follows:
CANCELLATION POLICY
- 0 - 14 days prior to stay - No refund
- 14 - 21 days prior to stay - 50% refund
- Over 21 days - 90% refund
- No refund for cancellation of group bookings.
- No refund for cancellation for bookings made for special occasions, viz. New year day , Christmas, Onam, Deepali, and / or festival days.
- Refund amount, if any, after cancellation, will be returned to the account of the remitter normally within 30 days from the cancellation date.
- However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good / or not intended to be.
GENERAL TERMS AND CONDITIONS
- Booking confirmation is subject to realization of advance payments in full.
- All payments are to be remitted to our below mentioned bank account. Details are as mentioned below.
- Kindly produce your photo ID Proof at the time of Check in.
- Check in : 12:00 pm and check out : 11:00 am.
- Cancellation terms will be applicable for all bookings.
